Self Help Guides

To help our customers identify possible causes of problems with their x-ray equipment we have devised a self-help guide for fault finding for both x-ray machines and processors. These downloadable guides have been designed to help you to identify and resolve problems without incurring the cost of an engineer’s visit and the inconvenience of non-operational equipment.

Our team of engineers are always willing and able to assist where and when required but we hope this helps you to solve basic problems and keep your x-ray equipment in good working order.

Topics covered in the guides include:

  • Pink or milky films
  • Under-developed films
  • Smell of ammonia
  • Damp films
  • Poor quality images
  • Scratched films
  • Films getting stuck
  • Crystals in the tank
  • Jumping racks

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Available Guides


Processor Fault Self-Diagnostic